Personal Information Protection Policy
Springer Nature Japan K.K. (hereafter “Springer Nature”) provides publications and related services including the Japanese print version of the general weekly science journal Nature, reports on science in Japan, and engages in various other activities to assume overall responsibility for Nature journal publishing activities. We at Springer Nature fully recognize our social mission to protect all the personal information we handle in conducting our business activities, and we comply with laws and regulations concerning the protection of your rights and your personal information. Furthermore, we declare our commitment to making every effort to continually improve our management system for personal information protection while establishing a framework to embody the policy stated below, and taking into consideration the latest trends in IT technology, changes in social demands, and changes in the management environment.
- We will collect, use, and provide your personal information only within the scope necessary for achieving the execution of legitimate business of Springer Nature for the specified purposes of use including the employment of staff and personnel management. We will not make use of your personal information for any other purpose or take measures to that end.
- We take reasonable safety precautions against the risk of unauthorized access, damage or impairment to your personal information, and continually allocate management assets in line with business circumstances to improve our personal information security system. If an untoward incident should occur, we will take prompt measures to rectify the matter.
- We comply with applicable laws and regulations as well as guidelines and other standards relating to the protection of personal information established by the government.
- We undertake appropriate reviews of our management system for personal information protection in a timely manner and continually make improvements while taking into consideration your needs and changes in the environment surrounding Springer Nature including trends in information technology.
- We will respond promptly to any complaint or request for consultation concerning the handling of personal information. We educate all of our employees in this policy, and we also provide them with copies of this policy. Furthermore, we take steps to make this policy available to all persons at all times by posting it on the Springer Nature website.
If you have any questions concerning this personal information protection policy, please contact: firstname.lastname@example.org
Purposes of Use of Personal Information
Springer Nature will use the personal information we collect for the following purposes:
To confirm and deliver goods and services the customer purchases or registers for
- To confirm and deliver journals purchased
- To confirm applications for events and seminars and give notification of results reports
- To confirm applications for email distribution services and distribution of email
- To confirm payment of goods and services
- To provide information for continuing a subscription to a journal already subscribed to
- To forward complimentary gifts for cooperation in surveys and questionnaires
If there is a change in personal information that could impede delivery of goods or invoicing, such as a change in the name of the municipality or postal code, the name of a financial institution or credit card expiration date, Springer Nature may amend the customer’s registered information.
- To improve contents of products, services or the website to enhance customer satisfaction
- To survey customer satisfaction concerning information or products ordered by the customer
- To summarize statistically processed personal information and publish it as survey results
- To provide information on periodicals, books, digital contents, various membership services and other services
- At Springer Nature we will use information such as your name, home address and email address for our campaigns and other information. In addition, we may insert in our journals promotional information from carefully selected partners of Springer Nature. In such cases, we will do so only after processing your personal information.
- To contact the applicant regarding screening for employment
- To provide information processing services such as system development, operations management and hosting services
Joint Use within the Springer Nature Group
We will jointly use all personal information you provide to us at Springer Nature, Springer Nature Group companies (including our offices, which display the Springer Nature logo, in Germany, Great Britain, the United States and other countries around the world) for the purpose of use stated in the "Purposes of Use of Personal Information." Springer Nature is responsible for the management of personal information we receive at Springer Nature.
Except in the case stated above, we will not provide your personal information to a third party without your consent. However, Springer Nature may entrust the handling of personal information to an agent which meets standards set by our company. In such case, we will exchange a nondisclosure agreement with the agent and we will conduct necessary, appropriate supervision of the agent to ensure personal information we entrust is safely managed.
Handling the Disclosure of Personal Information
- Declining acceptance of direct email/making changes to information
- Changing mailing address for subscriptions
- Changing website member and email magazine member information
- If you need to apply other than as stated above, please contact the complaint and counseling office at our company.
If you do not wish to receive direct email from Springer Nature in the future or if your home address or other personal information has changed, please go to Help and follow procedures.
If you wish to change the mailing address of your journal subscription, please follow procedures at Change of Address.
You can amend or delete personal information after logging on to My Account on the Springer Nature website.
We will respond appropriately and promptly when we are required to notify or disclose the purpose of use of personal information, or correct, add or delete contents thereof, or suspend the usage or provision thereof to third parties. Requests for disclosure may be made to the office for complaints and counseling as indicated below.
Contact for Complaints and Consultation
Tel: +81 (0)3 4533 8098